Customer Relations

Our Customer facing and support staff are trained, covering customer handling, administrative procedures and vehicle product knowledge.

  • There is a computerized history of work carried out and parts used for every job done.
  • We offer six months guarantee with every job.
  • Our technicians have access to Toyota technical information and workshop manuals.
  • We use only Toyota approved materials, lubricants and paints.
  • We use only Toyota Genuine Parts.
  • We use the correct specialist tools to ensure dismantling without damage and accurate re-assembly.
  • Our tools and equipment are maintained on contract to ensure accuracy and safety.
  • The replaced parts are available for inspection during vehicle delivery.
  • A full service history with dealer maintenance enhances the resale value of your vehicle by upto 15%.
  • Technicians have check lists so maintenance is consistent.
  • Each of our Service Departments has a professional trained Manager to assist you.
  • Vehicle turn around for maintenance jobs in one working day.
  • We protect your vehicle with seat and floor covers .
  • Your responses on our Customer Satisfaction survey drives continuous improvement.
  • We take care of the environment by recycling or proper disposal of waste.
  • We have clean and pleasant customer areas with refreshments.


For Your Queries, Feel Free To Contact Us


It is inform that the Direct Telephone Number of the Customer Relations Department of Toyota Highway Motors i.e. 021-36880702 is inaccessible due to PTCL outage, PTCL maintenance teams are working on it.

It is suggested to dial alternate numbers 0333-3821301 for Customer Relations Department.

Apologies for inconvenience.
For further inquiry write to us :
Team Customer Relations

Toyota Highway Motors


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