Customer Relations

Our Customer facing and support staff are trained, covering customer handling, administrative procedures and vehicle product knowledge.

  • There is a computerized history of work carried out and parts used for every job done.
  • We offer six months guarantee with every job.
  • Our technicians have access to Toyota technical information and workshop manuals.
  • We use only Toyota approved materials, lubricants and paints.
  • We use only Toyota Genuine Parts.
  • We use the correct specialist tools to ensure dismantling without damage and accurate re-assembly.
  • Our tools and equipment are maintained on contract to ensure accuracy and safety.
  • The replaced parts are available for inspection during vehicle delivery.
  • A full service history with dealer maintenance enhances the resale value of your vehicle by upto 15%.
  • Technicians have check lists so maintenance is consistent.
  • Each of our Service Departments has a professional trained Manager to assist you.
  • Vehicle turn around for maintenance jobs in one working day.
  • We protect your vehicle with seat and floor covers .
  • Your responses on our Customer Satisfaction survey drives continuous improvement.
  • We take care of the environment by recycling or proper disposal of waste.
  • We have clean and pleasant customer areas with refreshments.

 

For Your Queries, Feel Free To Contact Us
customer.relations@toyota-highway.com
021-36880702

 

It is inform that the Direct Telephone Number of the Customer Relations Department of Toyota Highway Motors i.e. 021-36880702 is inaccessible due to PTCL outage, PTCL maintenance teams are working on it.

It is suggested to dial alternate numbers 0333-3821301 for Customer Relations Department.

Apologies for inconvenience.
For further inquiry write to us : customer.relations@toyota-highway.com
Regards,
Team Customer Relations

Toyota Highway Motors

 

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